Customer Service Associates for Vivino Community – Swedish Speaker
Welcome to Sitel Portugal
Sitel is a people-driven global company that delivers customer experience solutions to some of the world’s best brands. We provide multilingual customer experience management globally to our diversified client base across all stages of the customer journey.
Grow your career with us
We are currently looking for enthusiastic and motivated candidates to join the Sitel team. As a Customer Service Associate, you’ll be the voice of the brand and create personalized, engaging experiences for our clients’ customers.
About our client,
Ready to join Vivino, building the world's #1 wine app and wine community?
Now’s the time to get involved - especially if you appreciate wine world.
Vivino is the world’s largest online wine marketplace, powered by a community of millions of wine drinkers who use the Vivino app to scan and rate more than 5000,000 wines every single day.
Through Vivino users discover and purchase wine based on their individual scanning, rating and purchase behavior, and community recommendations.
You’re going to support all customer service functions and communications as part of a fast-growing talented team.
As our associate, you will be transforming customer support queries into unique experiences.
You will work with the latest customer care technologies from our multinational brands, being part of something Big!
What you need to have,
- Proficiency in Swedish (C2)
- Advanced level of English
- Outstanding people skills with a passion to help others
- Availability to work 8 hours/ day in rotating shifts
- Interest in wine & the wine industry - a huge plus of course!
- For non-EU applicants, it is mandatory to hold a valid work permit
What’s in it for you?
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Relocation package
- Flexible working schedule
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Fun and engaging company-wide initiatives, like our SitelFit wellness program
Are you ready to Wow Customers? Begin your Sitel journey - apply today!