Portuguese speaker for Digital Marketing technical support (m/f) Lisbon

  • Full-time
  • 11-20 vagas
  • Expira em 26 dias
  • a definir
  • Full-time
  • 11-20 vagas
  • Expira em 26 dias
  • a definir
  • Lisboa
  • Contact Centers, Atendimento ao Cliente

Teleperformance Portugal

A Teleperformance Portugal faz parte do Grupo Teleperformance, líder mundial em Customer Experience Management e shared services para mercados internacionais. Com uma equipa de 10 000 colaboradores de 84 nacionalidades, prestamos serviços em 35 idiomas. A Teleperformance Portugal foi considerada a melhor empresa para trabalhar em Portugal nove vezes, pelo Great Place to Work Institute e foi a vencedora do Prémio “Young Talents Attraction” em 2019. Fomos também premiados cinco vezes pela revista Exame como uma das melhores empresas para se trabalhar em Portugal e a melhor empresa no nosso setor. Todos os dias, são-nos confiadas inúmeras interações únicas em todo o mundo, das quais queremos que faças parte. Junta-te à nossa equipa!

Are you looking for your next challenge working in the digital marketing area, focused on a B2B environment? This might be your opportunity to build an international career. As a member of our Digital Marketing technical support team, you will be responsible for troubleshooting of the advertising platform, while learning and understanding the business goals of the clients. You will succeed in this role if you can be creative, using your analytic mindset to achieve strong customer satisfaction with a focus on quality and results


Responsibility

• Resolving technical issues;

• Troubleshooting of the advertising platform in a B2B environment;

• Defining solutions to clients and adapt existing processes to find alternative solutions;

• Using basic coding and debugging skills for problem analysis;

• Understand the business goals of the clients and support them through a chat system providing solutions in a timely fashion;

• Achieve strong customer satisfaction with a focus on quality and results.


Your Profile

• Native Portuguese speaker;

• Fluency in English, written and spoken (minimum B2);

• Experience in Digital Marketing (required);

• Technical background (education and/or work experience);

• Professional communication skills; 

• Analytic mindset.


Our Offer

• Excellent work opportunity in a dynamic leading multinational company; 

• Possibility of cooperation with leaders in various industries;

• Stable work and career progression;

• Investment in training and personal development; 

• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;

• Health Insurance;

• Free organized sport activities and events every month.


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