Portuguese 2nd Line Advisor for Aibnb - Lisbon, Portugal

  • Full-time
  • 1-5 vagas
  • Expira em 25 dias
  • A definir
  • Full-time
  • 1-5 vagas
  • Expira em 25 dias
  • A definir
  • Lisboa
  • Contact Centers, Apoio ao Cliente

Sitel Portugal

We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.


We’re hiring!

 

Customer Service Associates Portuguese Speaker

 

Welcome to #SitelPortugal

 

Sitel is a people-driven global company that delivers customer experience solutions to some of the world’s best brands. We provide multilingual customer experience management globally to our diversified client base across all stages of the customer journey.

 

Grow your career with us,

We are currently looking for enthusiastic and motivated candidates to join the Sitel team. As a Customer Service Associate, you’ll be the voice of the brand and create personalized, engaging experiences for our client´s customers.

 

About Airbnb :)

Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online.
With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions.

What you need to have,

 

  • Proficient in Portuguese (C2)
  • Advanced level of English
  • Outstanding people skills with a passion to help others
  • Experience in the tourism area (preferential)

*For non-EU applicants, a valid work permit is required

What’s in it for you?

 

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Relocation package
  • Flexible working schedule
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Fun and engaging company-wide initiatives, like our SitelFit wellness program

 

Are you ready to Wow Customers? Begin your Sitel journey - apply today!

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