Polish E-Commerce Customer Support for Wish (m/f)

  • Full-time
  • 11-20 vagas
  • Expira em 25 dias
  • A definir
  • Full-time
  • 11-20 vagas
  • Expira em 25 dias
  • A definir
  • Lisboa
  • Contact Centers, Telemarketing, Traducao / Linguas, Atendimento ao Cliente

Teleperformance Portugal

A Teleperformance Portugal faz parte do Grupo Teleperformance, líder mundial em Customer Experience Management e shared services para mercados internacionais. Com uma equipa de 10 000 colaboradores de 84 nacionalidades, prestamos serviços em 35 idiomas. A Teleperformance Portugal foi considerada a melhor empresa para trabalhar em Portugal nove vezes, pelo Great Place to Work Institute e foi a vencedora do Prémio “Young Talents Attraction” em 2019. Fomos também premiados cinco vezes pela revista Exame como uma das melhores empresas para se trabalhar em Portugal e a melhor empresa no nosso setor. Todos os dias, são-nos confiadas inúmeras interações únicas em todo o mundo, das quais queremos que faças parte. Junta-te à nossa equipa!


We are looking for thinkers and doers, pro-active, cooperative and motivated people who are excited to communicate with people.
Deliver an outstanding customer experience at every single opportunity, as a result of your commitment and passion. Assist end customers before, while and after purchase.

Shopping made fun!

Wish stands for the newest generation of a virtual marketplace. This is how the future of commerce looks like.
Using sophisticated algorithms, wish. com creates personalized recommendations for products their customers love, making sure the best and most interesting products are shown to their users in the app and their inbox often before they know they want it.
If you love working on all areas of the stack and to solve challenging problems, join our team now!

 

Our Offer

  • Excellent work opportunity in a leading multinational company;
  • International career in a multicultural environment;
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Long-term development opportunities;
  • Fixed-term, renewable contract with the possibility of permanent employment;
  • Private health insurance after 6 months of employment;
  • Accommodation in a room in a Teleperformance owned apartment;*
  • Initial flight expenses refund;*
  • Free annual flight to country of origin (within EU);*
  • Free Portuguese language courses, water sport activities, soft trekking and much more!

*For relocated applicants

 

Responsibility

  • Support the customer before, while and after purchase;
  • Assistance with concerns regarding payment transactions and shipping;
  • Assistance with concerns regarding a broad range of customer accounts issues;
  • Mostly written communication with end users, so your written skills are essential.

 

Your Profile

  • Native level of written and verbal communication skills in Polish;
  • Good computer and Internet skills;
  • Good / elegant writing style;
  • Demonstrates sympathy and empathy;
  • Excellent communication skills, interpersonal skills and team spirit;
  • Flexibility and resilience;
  • Fast learning capacity;
  • Experience in telephone customer service / call center environment (preferred).

 

Join us! Be part of a multicultural environment.

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