German Warranty Customer Support - Porto, Portugal

Expira em: 1 dia

Sitel Portugal

We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.

Nº de Vagas: 1-5 vagas

Tipo: Full-time

Salário(por ano): a definir

Setor: Contact Centers

Função: Atendimento ao Cliente

Região: Porto

For our Customer Service - incoming calls and emails support  - join us if you are, 

. Fluent in German (mandatory) 

. Intermediate in English spoken and written

. Available to work 8 hours/ day, 40 hours/ week, rotating shifts (campaign operates, 7:30am - 8pm weekday, 9am - 6pm weekends)

. Strong in communication and interpersonal skills 

. Able to pick up new technology quickly  

For non-EU applicants it is mandatory to hold a valid work permit

We offer you, 

. Competitive salary (14 monthly payments per year)  

. Language bonus (14 monthly payments per year)  

. Monthly performance bonus 

. Monthly meal allowance 

. Relocation package to Portugal (travel + 3 months of accommodation) 

. Recognition program for referral friends

. Help in finding accommodation in Porto 

. Great office location with easy access by public transport 

. Private Healthcare + Dental insurance  

. English speaking Doctor on site 

. Initial training fully paid by Sitel and included in the contract  

. Continuous training and development 

Our client is one of the world's premier global providers of warranty solutions and related benefits, with more than 50 years of experience, which provides underwriting, claims administration, and marketing expertise to some of the world's leading manufacturers, distributors, and retailers of electronical consumer goods, as well as services for financial institutions.

Join this innovation team!

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