English speaker for Technical Support (m/f) Lisbon

  • Full-time
  • 11-20 vagas
  • Expira em 27 dias
  • a definir
  • Full-time
  • 11-20 vagas
  • Expira em 27 dias
  • a definir
  • Lisboa
  • Contact Centers, Atendimento ao Cliente

Teleperformance Portugal

A Teleperformance Portugal faz parte do Grupo Teleperformance, líder mundial em Customer Experience Management e shared services para mercados internacionais. Com uma equipa de 10 000 colaboradores de 84 nacionalidades, prestamos serviços em 35 idiomas. A Teleperformance Portugal foi considerada a melhor empresa para trabalhar em Portugal nove vezes, pelo Great Place to Work Institute e foi a vencedora do Prémio “Young Talents Attraction” em 2019. Fomos também premiados cinco vezes pela revista Exame como uma das melhores empresas para se trabalhar em Portugal e a melhor empresa no nosso setor. Todos os dias, são-nos confiadas inúmeras interações únicas em todo o mundo, das quais queremos que faças parte. Junta-te à nossa equipa!

Are you looking for a promising career? This might be your opportunity! Teleperformance Portugal is looking for someone to work with one of the most known companies in the automotive industry. This person will guarantee the quality of our customer support service. We seek ambitious candidates, with the desire to build a solid career in one of the best companies to work for in Portugal!


Our Client

Our client is a world renowned names in the automotive industry for more than 120 years. It is one of the most used brands in Portugal and it has won several awards for the cars that they manufactured, like "Car of the Year in Europe"


Responsibility

• Solve customer’s problems, guaranteeing their satisfaction;

• Answer inquiries from the service users through several channels (email, back-office channels, and telephone).


Your Profile

• English native speaker (C2 Level);

• Client oriented attitude;

• Experience in call center environment (preferred);

• Experience in technical support (preferred);

• Good reasoning and analytical skills;

• Friendly proactive attitude;

 • Great communicator in challenging situations;

• Good multi-tasking and typing skills;

• Good understanding of Microsoft Windows® and Microsoft Office® or equivalents.


Our Offer

• Schedule: 8 am to 6 pm, rotating shifts, from Monday to Friday;

• Workplace: Entrecampos;

• International career in a multicultural environment;

• Possibility of cooperation with leaders in various industries;

• Intensive training and familiarization phase;

• Long-term training opportunities;

• Private health insurance after 6 months of employment;

• Water sports, soft trekking and much more for all who are interested.


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