English & Italian Inbound Fashion Advisor (M/F)

  • Full-time
  • 1-5 vagas
  • Expira em 3 dias
  • A Definir
  • Full-time
  • 1-5 vagas
  • Expira em 3 dias
  • A Definir
  • Porto
  • Outros Serviços, Turismo, Telecomunicacoes, Contact Centers, Moda / Beleza, Traducao / Linguas, Atendimento ao Cliente, Administrativo, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

Your responsibilities

·         Handle and carefully respond to all customer inquiries;

·         Follow up to customer inquiries by taking specific action in a timely manner;

·         Aim to resolve issues on the by phone call and be proactive;

·         Appropriately communicate with customers via phone, chat, and email;

·         Be able to work to customer service measures, metrics and KPIs.

 

 

What we are looking for

 

·         Superb written and oral communication skills in both English (B2 level minimum) & Italian (C1/C2 level);

·         Team player with a positive attitude who thinks as a business owner would;

·         Availability to work various shifts;

·         Proficiency with desktop computer system and internet skills;

·         Prior customer service experience;

·         Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment;

·         Passion for fashion is a PLUS!

  

What we offer

 

·         Strong possibility of career progression;

·         Initial and continuous training;

·         Work contract;

·         Full-time role on a 40 hour per week contract;

·         Opportunity to work in a multicultural environment.

 

Location: Porto

Starting Date: September

 

If you think, your personality makes the difference let us to hear from you!

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