Customer Care Advisor – English Speaker (m/f)

Expira em: 10 dias

Sellbytel

The SELLBYTEL Group is a leading international provider of premium outsourced services in sales, customer service, technical support and human resources. At 63 locations throughout the world, our highly qualified 8,000 employees are delivering outstanding performance for large and medium-sized companies.



Nº de Vagas: 1-5 vagas

Tipo: Full-time

Salário(por ano): Atractive salary package

Setor: Contact Centers

Função: Telemarketing, Atendimento ao Cliente, Apoio ao Cliente, Suporte IT

Região: Lisboa






Our Customer Support Advisors will be an asset to their new exciting team, working for this big client that is a global leader in the IT field.


Your main tasks:

  • Troubleshoot issues related to technical equipment
  • Escalate potential service issues to the appropriate level (when necessary)
  • Always maintain and improve customer satisfaction level


Our Profile of Preference:

  • Native/High level of English (eliminatory)
  • Previous experience in contact centre would be a plus
  • Customer service oriented, with good communication skills
  • Team-player
  • Flexible and with stress resilience


Offer:

  • Atractive salary package 
  • Continuous and fully paid training
  • Multicultural environment
  • Career progression according to performance and project requirements
  • Full time schedule with a rotational shift pattern (8am – 8pm)


Work place:

  • Tagus Park – Oeiras, Lisbon


If you are looking for a new challenge in an international environment, please send your updated CV in English.


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