Customer Advisor - Catalan - Travel & Tourism

Expira em: 16 dias

Webhelp Portugal

Through evolution and acquisition, today Webhelp is a 35,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.



Nº de Vagas: 6-10 vagas

Tipo: Part-time, Full-time

Salário(por ano): Attractive salary package

Setor: Retalho, Contact Centers, Grande Consumo

Função: Atendimento ao Cliente, Apoio ao Cliente

Região: Lisboa







 Are you experienced in customer care support? Do you speak Catalan fluently?  

Webhelp is looking for you and your expertise!


European leader in the customer service industry, Webhelp was created in 2000, counting now with more than 35 000 collaborators, divided by 26 countries. At Webhelp Portugal (Lisbon - Parque das Nações), you will have the opportunity to contribute to the development of our presence in Portugal, and to grow together with us.


As a brand representative for the Consumer Goods sector companies you will be supporting customers buying products online and increasing the brand awareness after a purchase in store, which will make them return for more.


Your Mission 

- You will answer to customer requests, in a simple way keeping your smile to ensure their satisfaction through a unique customer experience. 

- You will establish this connection by incoming calls, managing claims and requests, and by providing advice and information. 


Your Profile 

- You have High School Diploma or higher; 

- You are native or fluent (level C2) in Catalan and Spanish; 

- You have good knowledge (Level B1) in English;

- Availability: Monday to Friday, from 8AM to 5PM (full-time or part-time schedules); 

- You have excellent communication skills; 

- You are recognized for your attention to detail and dynamics; 

- You enjoy challenges 

- You are currently looking to join an exciting fast growing company. 


Our offer: 

- Competitive salary 

- Health insurance (since 6 months contract) 

- Transportation allowance 

- Stable work 

- Training and development possibilities 

- Multicultural environment 

- Refund of ticket flight* 

- Accommodation provided during the first month* 


*For candidates living currently abroad 


Ready to take up the challenge? 

By joining Webhelp, you will be integrating a dynamic company where you can make a difference and find real career development opportunities. 

More than your past experience, your motivation and personality will make the difference! 


Join our team and show off your talent!

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