Airport Team Leader

Expira em: 9 dias

Jet2

Jet2 is an award-winning airline that flies to holiday destinations in the Mediterranean, the Canary Islands and European leisure cities. You’ll find everything you need to know about us right here.



Nº de Vagas: 1-5 vagas

Tipo: Full-time

Salário(por ano): .

Setor: Aviação / Aeroespacial

Função: Traducao / Linguas, Atendimento ao Cliente, Formação, Apoio ao Cliente, Gestao de Equipas

Região: Faro



Jet2 5
Jet2 5




Are you able to make every day special for our customers?


If so, you could be the ideal Airport Team Leader for our Jet2holidays Team at Faro Airport!


Reporting into the Destination Manager, the Airport Team Leader will be responsible for:

  • Leading, motivating and coaching a team of Airport based Customer Helpers to deliver VIP customer service at all times


You will:

  • Plan your teams rosters to ensure they are on hand at the airport to ensure our customers safe and efficient transfer to their resort on arrival and at the end of their holiday, greet our customers as they arrive safely back at the airport to return to the UK to book with us time and time again
  • Also be the team's first point of contact for advice, as well as working with our transfer agents and colleagues to help deliver feedback to improve service delivery
  • Representing our Jet2holidays values at all times whether this be face to face, email, over the phone or via social media is also key to the success of this role


If you love the idea of taking responsibility for our customers holiday experience whilst working as One Team, then this is the perfect role for you


Already living in the destination, you’ll know:

  • The area inside out and ideally speak the local language confidently, as well as being fluent in English


To be successful in this role you will have:

  • Previous team leadership experience, ideally gained within an Airline or Tour Operator


In return for delighting our customers, we offer:

  • A great salary on a local contract combined with excellent opportunities for progression in a growing business.

 

If you are interested in making 2018 a year you won't forget, why not apply now?!



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